Using email has become an essential part of our day-to-day activities (second only to instant messaging social platforms these days), but due to a bunch of technical reasons, legitimate emails can frustratingly be caught by our spam filters. Setting individual email contacts to "not spam" likely won...

You may find that there's not normally a reason for you to record some sort of audio, but it can be really useful, whether for the purposes of updating the IVR recording on your Entity communications system, taking notes during a meeting or a little voice memo reminding you of something you need to ...

If you are from an organisation that already has their email and/or files hosted with G-Suite (i.e. emails are sent as person@organisation.nz or similar), you will need to speak to your organisation's IT department about getting an account. Naturally, from a security perspective, no one else can do ...

If you don't already have a Google-hosted account (whether someone@gmail.com or someone@organisation.nz), please have a look at Signing up with Google at this link.As most people don't add/remove Google accounts on a daily basis, this series of articles is intended to be a reference for you to ...

Adding a Google Account using macOS on your MacThis tutorial assumes you're adding your Google account for the purposes of syncing with Apple's apps (e.g. Mail, Safari etc.) - if you're using the Chrome web browser and want to be able to make better use of the security separation, we'll add another ...

Whether you have an iPhone or an iPad, the adding of a Google account is essentially the same... However, there are two different ways you need to consider adding an account depending on how you're going to use it:Using Gmail to sync with iOS servicesIf you are using your own device and want to sync...

Unfortunately, the design of Android's ecosystem means that different Android devices can have totally different methods of doing the same thing. On a Samsung device, however, you can have a pretty standard method of adding accounts:From your Samsung Home screen, navigate: Apps  > Setti...

As with macOS, this tutorial assumes you're adding your Google account for the purposes of syncing with Microsoft's apps (e.g. Mail, Calendar etc.) - if you're using the Chrome web browser and want to be able to make better use of the security separation, we'll add another article specifically for t...

Asset Management is an absolute necessity from an accounting perspective as well as just being good practice. There are a number of ways to achieve this, be it on a spreadsheet, a dedicated asset management platform or any other way, shape or form.In order to do this effectively, you need to know ex...

If you are using OpenWRT, you may need a little more explanation than "check your modem's guide" when it comes to setting up your connection with Entity.Depending on where you are in the country, you may be able to simply plug your ONT directly into your OpenWrt device's WAN port and everything work...

Most Android devices will be very similar in getting set up, however, the general gist is as follows:From the welcome screen, click GET STARTEDIf you haven’t already inserted a SIM card, you’ll get prompted to install one (or you can tap on SKIP)On the “Setup your [phone] screen”, click on “Setup as...

There are a number of reasons why you may want to forward all or only certain types of messages as they arrive in your inbox to another email address. These reasons may include anything from archival to a change of domain. If you own the source Google Workspace environment, this is more easily achie...

Following Google's own instructions (available here) should get you everything you need to reset your chrome device to its best as-new state as it can get.The purposes behind this are far-ranging, including selling your device to someone else or simply freeing up storage by getting rid of a whole bu...

"Why would I need a softphone?", you may ask. "What is a softphone anyways?"Those are perfectly valid questions.In short, a softphone is an app which allows you to make and receive phone calls from your mobile phone or computer without the person you're calling finding out your personal mobile numbe...

Since 1 September 2021, there are a number of procedural changes that have taken place in terms of age restrictions on your Google Workspace for Education account, which will have caused all users in your organisation to default to under 18.The exception to this is where a user has been created in a...

At Entity, we take the online safety of your students very seriously, especially in a day and age where so much is going on in the digital environments that it’s hard for people to keep up with the ways in which our children are exposed.Schools, by their very nature, are now having to make some of t...

There are a number of ways that people can get information from your organisation in order to launch a phishing attack against you, or to impersonate you whilst phishing someone else.The simplest way of getting this information is to do a search on a search engine like this one. A threat actor can m...

There's an inferred understanding that you need to include your email address on your website so that you can easily be contacted by customers, service providers or other visitors to your website.Just like having a front door and windows on your home is necessary, each entry point becomes a security...

If you're using Entity Communications for your mobile settings, you may need to set some specific settings depending on how you're set up.If you enjoy a Spark-based mobile connection, you don't need to do anything to get internet access using your mobile. This is also the case for international roam...

You can view or edit your APN settings in one of the following locations:Settings > Cellular > Cellular Data Options > Cellular NetworkSettings > Mobile Data > Mobile Data Options > Mobile Data NetworkSettings > Mobile > Mobile Data Network To change your settings, tap each f...