Reset your chrome device to factory settings
Following Google's own instructions (available here) should get you everything you need to reset your chrome device to its best as-new state as it can get.
The purposes behind this are far-ranging, including selling your device to someone else or simply freeing up storage by getting rid of a whole bunch of old user accounts at the same time... whilst also upgrading your version of ChromeOS - the software that runs your device.
In order to do so, you can choose from a number of options, but we would suggest the following:
- Sign out of your device.
- At the login screen, press and hold Ctrl + Alt + Shift + r.
- Select Restart.
- In the box that appears, select Powerwash and then Continue.
Once this is finished, you need to consider whether your device should be enrolled in Chrome Management. If your device is owned by a school or company, you really should be (feel free to talk to us). You must enrol devices before anyone signs in to them. If you don’t, you need to wipe the device and restart enrollment.
If your device should be enrolled in Chrome Management:
- Press Ctrl + Alt + E.
- Enter the username and password from your Google admin welcome letter or for a Google Account that has eligibility to enrol.
- If prompted, enter the asset ID and location and click Next.
- When you get a confirmation message that the device is successfully enrolled, click Done.
Users can now sign in to devices and start using them.