Basic Call Features

The following table provides the steps to follow in order to use the basic features of the Entity communications system:FeatureHandsetSpeaker PhoneAnswering a Call1. Pick up the handset when the phone is ringing.1. Press the Speaker button on the phone.Ending a Call1. Hang up the handset or press the End Call soft key1. Press the Speaker button or...

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Accessing my Entity router?

You can manage your modem's settings by going to the Modem Interface. This is useful if you want to change your Wi-Fi's name and password, create a shared network drive or add a VPN.If you're using your own modem, please see Setting up a non-Entity modem.Steps to accessing Modem Web Interface1. Identify your modem below and note the login deta...

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Setting up a non-Entity modem

If you've got a modem that you didn't buy from Entity and want to connect it to your broadband, you can use these settings to get going.You'll first need to check your modem's guide to ensure it is capable of connecting directly to Entity Fibre or broadband. (Some networking devices can only distribute Internet in 'Bridge Mode', so you might still...

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What are Entity's DNS addresses?

Our DNS Servers are:Preferred DNS Server: 188.166.239.35Alternate DNS Server: 128.199.192.221You may also prefer to use either Cloudflare's public DNS:Preferred DNS Server: 1.1.1.1Alternate DNS Server: 1.0.0.1Or Google's public DNS servers:Preferred DNS Server: 1.1.1.1Alternate DNS Server: 1.0.0.1

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Factory Reset Netcomm NB604N

Learn about how to factory reset a Netcomm NB604N modem. Before you start: Resetting your modem to its factory settings will remove any changes that you have made. This means that you will need to reapply these adjustments once the modem has been reset. Method 1: Reset buttonWhile the modem is running, find the 'RESET' button on the back...

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Downloading macOS installers from the command line

You can download the current version of macOS via the Mac App Store, and older ones via these links:macOS CatalinamacOS MojavemacOS High SierramacOS SierraOS X El CapitanOS X YosemiteIf, however, you find that you're unable to download using Software Update (with an error "Update not found" or "The requested version of macOS is not a...

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Turning off your spam filter

Using email has become an essential part of our day-to-day activities (second only to instant messaging social platforms these days), but due to a bunch of technical reasons, legitimate emails can frustratingly be caught by our spam filters. Setting individual email contacts to "not spam" likely won't cut the mustard, because most of these "fa...

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