The following table provides the steps to follow in order to use the basic features of the Entity communications system:FeatureHandsetSpeaker PhoneAnswering a Call1. Pick up the handset when the phone is ringing.1. Press the Speaker button on the phone.Ending a Call1. Hang up the handset or press th...

Listening to your voicemailYou can access your Entity Communications voicemail from your phone:- From your own phone - Simply dial *55 from your Entity Communications phone to access your personal mailbox.- Voicemail Star Access - Dial your own Entity Communications number from any phone and wait fo...

You may find that there's not normally a reason for you to record some sort of audio, but it can be really useful, whether for the purposes of updating the IVR recording on your Entity communications system, taking notes during a meeting or a little voice memo reminding you of something you need to ...

"Why would I need a softphone?", you may ask. "What is a softphone anyways?"Those are perfectly valid questions.In short, a softphone is an app which allows you to make and receive phone calls from your mobile phone or computer without the person you're calling finding out your personal mobile numbe...