Basic Call Features

The following table provides the steps to follow in order to use the basic features of the Entity communications system:FeatureHandsetSpeaker PhoneAnswering a Call1. Pick up the handset when the phone is ringing.1. Press the Speaker button on the phone.Ending a Call1. Hang up the handset or press th...

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Accessing my Entity router?

You can manage your modem's settings by going to the Modem Interface. This is useful if you want to change your Wi-Fi's name and password, create a shared network drive or add a VPN.If you're using your own modem, please see Setting up a non-Entity modem.Steps to accessing Modem Web Interface1....

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Setting up a non-Entity modem

If you have a modem that you didn't buy from Entity and want to connect it to your broadband, you can use these settings to get going.You'll first need to check your modem's guide to ensure it is capable of connecting directly to Entity Fibre or broadband. (Some networking devices can only...

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What are Entity's DNS addresses?

Our DNS Servers are:Preferred DNS Server: 188.166.239.35Alternate DNS Server: 128.199.192.221You may also prefer to use either Cloudflare's public DNS:Preferred DNS Server: 1.1.1.1Alternate DNS Server: 1.0.0.1Or Google's public DNS servers:Preferred DNS Server: 1.1.1.1Alternate DNS Server: 1.0.0.1...

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Factory Reset Netcomm NB604N

Learn about how to factory reset a Netcomm NB604N modem. Before you start: Resetting your modem to its factory settings will remove any changes that you have made. This means that you will need to reapply these adjustments once the modem has been reset. Method 1: Reset buttonWhile the mode...

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How to Record Audio on your Computer or Phone

You may find that there's not normally a reason for you to record some sort of audio, but it can be really useful, whether for the purposes of updating the IVR recording on your Entity communications system, taking notes during a meeting or a little voice memo reminding you of something you need to ...

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Setting up your new (or factory reset) Android device

Most Android devices will be very similar in getting set up, however, the general gist is as follows:From the welcome screen, click GET STARTEDIf you haven’t already inserted a SIM card, you’ll get prompted to install one (or you can tap on SKIP)On the “Setup your [phone] screen”, click on “Setup as...

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